Edge believes using factory parts and avoiding aftermarket parts is an important component to making sure your equipment lasts as long as possible and performs as intended, without unexpected and inconvenient breakdowns. We can point to several instances where aftermarket parts were used with unfavorable results. This is a good example of how a short-term savings effort can result in an increased long-term expense.
Edge’s labor rates are competitive in all our markets. We focus on providing far superior service than our competitors, but we understand that budgets are rarely ripe with unused funds for unexpected repairs. When we fix your equipment, our goal is not to make money on the repair, but instead to solve your problem completely, the first time, so we can gain your trust for the next 1,000 repairs.
In addition to as-needed repairs, Edge also provides a variety of service agreements that remove the variable on guessing what you will need to spend in the coming year(s) on repairs. We offer customized service plans on a variety of equipment, including Autoclaves and Ultrasounds.