“I’m really happy with Edge Biomed. They have made my annual equipment inspections a breeze. If I need repairs they provide repairs. If I need parts they tell me the best & most economical route. I can look at eBiotrack & immediately know the equipment info & history. It’s really been great working with them. They are quick to respond & reliable.
I cover 18 medical centers & couldn’t do without them. All 10s”
“Being in this industry for over 40 years and deeply involved with IFASC, I have seen a lot of biomed companies. Edge, by far, is the best solution I’ve seen. Their presentation and follow up has been superb, and the value they have provided us with BOTH asset management and the technical work has provided a safe patient environment that we have complete confidence in. Our local technician, Wendy, has been a great resource. On her initial inspection, Wendy found 2 or 3 dead Datascope monitors, a crash cart in need of maintenance, multiple dead batteries and a damaged wall receptacle. Identifying these issues, resolving them and having the proper documentation with eBioTrack have really helped us. We have EDGE in a brand new ASC, helping get it ready for licensure and accreditation surveys. We also have EDGE in our existing ASC, ensuring compliance and safety there. eBioTrack is a unique on-line opportunity to effectively and efficiently monitor everything from batteries life spans to in-services conducted. All at a fingertip. I am a true believer when it comes to the necessity of PROPER preventive maintenance. Edge satisfies our risk management needs while providing a much-needed solution at a fair price.”
– Dale Krynak, COO
“Edge Biomed is so much quicker than our previous company! Before, if there was a repair, the device would be gone for several days and we would be lucky to get loaner equipment. Edge was able to repair my equipment and have it back to me the next day!”
– Bonnie G.
“Tommy (Nicholson) is adored throughout Atrius and I trust him as much as my own team. My entire team of buyers feels the same about Tommy, as do our clinical staff at the sites. We could not possibly ask for better support and response regardless of the situation. Having a service vendor that reacts so quickly as you folks do is a gem in our vendor portfolio.”
– Michael Cassaro
“It was a great experience from the beginning. I so appreciated your queries before the date of the inspection. I felt you were very prepared by the questions you asked and your organizational planning beforehand. It made me much more comfortable with the process. On inspection day, your team arrived early, when the doors opened, and were finished by lunch. The team was very low-profile and were able to complete the job with a minimum of disruption for our patients. I was able to sit down with Robert and go through the software and see how the equipment was loaded and review all the information I could get from the electronic record. We talked through some of the additional ways I could benefit from the software. My past biomed experiences have left me without all the information I needed to make good decisions about our equipment repairs and replacements. It was a great relief to have all this information at my fingertips with eBioTrack. Comparatively, the cost is pretty in line with our previous biomed expenses but I feel like I’m getting so much more for the money in terms of productivity and a true working relationship and not just a yearly equipment inspection and an invoice.”
– Sandra Scott, RN
“Edge Biomed was the perfect cost-effective solution to our equipment calibration and servicing needs! Edge manages our equipment in a way that gives us confidence, which allows us to provide the best quality of care to our patients. Their technicians were professional and courteous, completing their work without interfering with practice operations. Our clinical trial sponsors are pleased with the calibration reports, which I easily downloaded from their user-friendly website. I would happily refer my colleagues to Edge.”
– Sarah Hines, CCRC, COA
Clinical Research Manager
“Edge Biomed was just the solution I was looking for. Our prior biomed companies were not organized. Edge manages our equipment in a way that gives us confidence. Their technician showed up dressed professionally, was courteous, and completed his work without interfering with our practice’s operations.”
– Dawn Pfeiffer